# Troubleshooting Here are some of the most common issues. ### **Unable to get historical data beyond a certain date** Summary: This issue is most commonly tied to the limits associated with your subscription. Basic plans can see articles up to one year old, while our Premium and Advanced plans can see between five and fifteen years of historical data. Resolution: Consider upgrading your plan. ### Search request appears to timeout or not respond Summary: Depending on your query, you may receive an error if the time period associated with your search is too long. This is due to the sheer breadth of articles in our search results. Resolution: Reduce the time period associated with your search and work your way back up. Common time periods include one month or one year. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://athena-10.gitbook.io/athena-api/getting-started/troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.